AI Skyla

Personalizing your order is simple! When you select a product, you'll find customization options where you can choose your garment color, embroidery thread color, and enter your special date. Our embroidery features elegant Roman numerals to commemorate your meaningful moment. Each piece is made to order with your unique details.

All custom embroidered items are crafted with care and typically take 3-5 business days to produce. Once your order is complete, shipping times vary based on your location. You'll receive tracking information as soon as your order ships so you can follow its journey to you.

Absolutely! Our apparel is designed with couples in mind. You can customize each person's garment individually with their preferred color and size while keeping the same special date embroidered on both pieces. It's the perfect way to celebrate your connection with coordinated, personalized apparel.

We stand behind the quality of our custom embroidered apparel. If you're not completely satisfied with your order, please contact us within 14 days of receiving your items. We'll work with you to make it right, whether that means a replacement or refund. Please note that personalized items can only be returned if there's a defect or error on our part.

Yes, we ship worldwide! International shipping times vary by destination, typically ranging from 7-21 business days after production is complete. Please note that international orders may be subject to customs fees and import duties determined by your country. These charges are the responsibility of the recipient.

Order cancellations are accepted within 24 hours of purchase. Since we begin production quickly to get your custom items to you as soon as possible, we cannot cancel orders after this window. If you need to cancel, please contact us immediately at our customer service email with your order number.